MassageDesk Support

Support

Support information for MassageDesk, including body charts, aliases, session notes, encrypted backup, restore, export, Pro, and Restore Purchases.

For MassageDesk support, email the support address below. Include the app name, platform, device model if useful, app version or build number if visible, and a short description of the issue.

What MassageDesk does

MassageDesk helps massage and bodywork practitioners keep local body-chart marks, client aliases, session notes, revision history, backup files, and export summaries.

No account or server required

MassageDesk is designed as a local-first app. It does not require an account, developer server, ads, analytics, tracking, cloud sync, appointment booking, payment processing, camera, microphone, contacts, location, or public sharing for the current build.

Purchases and Restore Purchases

If Pro access does not appear after purchase, use Restore Purchases in the app and confirm you are signed into the same Apple ID or Google Play account used for purchase.

Backup and restore safety

Keep backup passwords private. E Stream Media Empire cannot recover a forgotten local backup password. Review any exported or shared file before sending it outside your device.

Sensitive information

Do not send passwords, payment card numbers, private keys, government IDs, full client records, medical records, or unnecessary personal information through support email unless a secure support process is provided.

Contact

For MassageDesk support, email admin@estreamedia.my. Response timing can vary.

Support email: admin@estreamedia.my