CrownForm Support
Support
Support information for CrownForm, including block profiles, trials, revisions, photos, handoffs, JSON backup and restore, Restore Purchases, and app settings.
Effective: July 2026 | E Stream Media Empire
For CrownForm support, email the support address below. Include the app name, platform, device model if useful, app version or build number if visible, and a short description of the issue.
Helpful support details
It helps to mention whether the issue affects block profiles, trials, revisions, contour/issue pins, photos, handoffs, CSV/PDF export, JSON backup, restore, Pro purchase, Restore Purchases, language settings, or legal links.
Local data
CrownForm is designed for local-first recordkeeping. Support may not be able to recover records deleted from your device or records lost because of device damage, app deletion, or missing backups.
Backups and restore
Use the app's Back Up (JSON) feature in Settings to create a backup file. Restore validates backup files before importing and is designed not to overwrite existing records with invalid or conflicting data.
Purchases and Restore Purchases
If Pro access does not appear after purchase, use Restore Purchases in the app while signed in to the same Apple ID used for the purchase. Subscription management and cancellation are handled through Apple account settings.
Sensitive information
Do not send passwords, payment card numbers, private keys, certificates, or sensitive production files through support email unless a secure support process is provided.
Contact
For CrownForm support, email admin@estreamedia.my. Response timing can vary.
Support email: admin@estreamedia.my