E Stream Media Empire

ColorBowl Support

Support

Support information for ColorBowl, a local-first hair formula book for professional hair colorists.

Effective: June 20, 2026 | E Stream Media Empire

ColorBowl is local-first. The current app build has no login, no ColorBowl backend account, no ads, and no app analytics SDKs. Purchases, if available, are handled by Apple StoreKit.

ColorBowl helps professional hair colorists keep local records of clients, formula visits, zone-level formula details, products, and service-cost notes.

Contact: admin@estreamedia.my.

What ColorBowl Does

ColorBowl helps users record client color notes, formula visits, zone-level formula details, product usage, product costs, before/after/next-visit notes, service-cost estimates, gross-margin estimates, and Pro purchase or restore state through Apple StoreKit.

Local Records

The current app build stores user-entered records locally on the device. There is no ColorBowl login or ColorBowl backend account in the current build.

Clients

Use the Clients area to create and review client notes and color-history context.

Formula Visits, Zones, and Ingredients

Use Formula Visits to record service details, before/after/next-visit notes, zones, and ingredient details for the user-entered formula record.

Products

Use Products to track user-entered product names, line names, shade codes, unit sizes, and unit costs.

Cost Lab

Use Cost Lab to estimate product cost, service price, and gross margin based on values the user enters.

Pro Purchase and Restore

ColorBowl Pro purchases and restore flows are handled by Apple StoreKit. Use Restore Purchases in the app if you previously purchased Pro with the same Apple ID.

Data Stored on Device

Because records are stored locally, users are responsible for device backups and for managing client-related information according to their professional obligations.

Contact Support

For ColorBowl support, email admin@estreamedia.my. Include the app name, app version or build if visible, iPhone or iPad model, iOS version, a short issue description, and whether the issue relates to local records, clients, formula visits, zones, ingredients, products, Cost Lab, Pro purchase, Restore Purchases, or legal links. Do not send sensitive client information unless a secure support process is provided.

ColorBowl records user-entered formulas, service costs, notes, and client history. It does not provide chemical safety advice, medical advice, allergy diagnosis or treatment, official brand guidance, or guaranteed color results.

Legal links: Privacy Policy and Terms of Use.