BloomShelf Support
Support
Support information for BloomShelf, a local-first orchid collection and bloom care journal.
Effective: July 7, 2026 | E Stream Media Empire
BloomShelf helps orchid growers keep private local records for orchid passports, watering, fertilizer, repotting, spikes, blooms, keikis, and photo placeholder captions.
Contact: admin@estreamedia.my.
What BloomShelf Does
BloomShelf helps users create orchid passport cards, track bloom status, log care history, review watering and repot reminders, filter a collection, and prepare local export or share-card placeholders.
Local Records
The current app build stores user-entered records locally on the device. There is no BloomShelf login, no BloomShelf cloud sync account, and no E Stream Media backend for orchid records.
Adding and Editing Orchids
Use the Shelf tab to add an orchid passport. Open an orchid passport to edit profile details, add care logs, manage care log entries, or remove an orchid from the local device.
Care Logs
BloomShelf supports watering, fertilizer, repot, spike, bloom, keiki, and photo placeholder log entries. These logs are user-entered notes and are not professional horticultural diagnosis or treatment guidance.
Pro Purchase and Restore
BloomShelf Pro purchases and Restore Purchases are handled by Apple StoreKit on iOS and Google Play Billing on Android. Use Restore Purchases in the app if you previously purchased Pro with the same platform account.
Contact Support
For BloomShelf support, email admin@estreamedia.my. Include the app name, app version or build if visible, device model, operating system version, a short issue description, and whether the issue relates to local records, care logs, reminders, Pro purchase, Restore Purchases, or legal links.