StencilRun Support
Support
Support information for StencilRun: Exposure Log, a local-first exposure test record.
Effective: July 10, 2026 | E Stream Media Empire
StencilRun helps users document and compare their own physical screen exposure tests: timed exposure cells, washout observations, photos, decisions, and later revisions.
Contact: admin@estreamedia.my.
What StencilRun Does
StencilRun helps users keep a local history of physical screen profiles, emulsion and light notes, ordered timed exposure cells, washout observations, result decisions, revisions, and optional export or sharing.
Local-First Records
The current app build stores user-entered records locally on the device. There is no StencilRun login, no StencilRun cloud account, and no E Stream Media backend for exposure records.
Purchases and Restore Purchases
StencilRun Pro purchases and Restore Purchases are handled by Apple StoreKit on iOS. Use Restore Purchases in the app if you previously purchased with the same Apple Account.
Contact Support
For StencilRun support, email admin@estreamedia.my. Include the app name, app version or build if visible, device model, iOS version, a short issue description, and whether the issue relates to local records, photos, export, Pro purchase, Restore Purchases, or a legal link.