LongArm Ledger Support

Support

Support information for LongArm Ledger, including local records, Pro restore, clients, jobs, pricing, payments, exports, and schedules.

For LongArm Ledger support, email the support address below. Include the app name, platform, device model if useful, app version or build number if visible, and a short description of the issue.

Helpful support details

It helps to mention whether the issue is about Dashboard, Clients, Jobs, Pricing Templates, Frame Schedule, Payments, Condition Photos, Pro, Restore Purchases, Settings, export/share, or local records.

Local data

LongArm Ledger is designed for local-first record keeping. Support may not be able to recover records deleted from your device or records lost because of device damage, app deletion, or missing backups.

Purchases and restore

If Pro access does not appear after purchase, use Restore Purchases in the app where supported and confirm you are signed into the same App Store or Google Play account used for purchase.

Sensitive information

Do not send payment card numbers, passwords, private keys, confidential client files, full financial records, or sensitive personal documents through support email unless a secure support process is provided.

Contact

For LongArm Ledger support, email admin@estreamedia.my. Response timing can vary.

Support email: admin@estreamedia.my