PantryGrid Support
Support
Support information for PantryGrid: Home Food Map, a private local-first food-storage record.
Effective: July 12, 2026 | E Stream Media Empire
PantryGrid helps households record where food is stored, package state, what they want to use first, planned thaw dates, restock thresholds and private meal templates.
Contact: admin@estreamedia.my.
What PantryGrid Does
PantryGrid provides a pantry, fridge and freezer storage map; user-entered Use First and partial-package queues; planned thaw dates; meal readiness based on names you record; low-stock reminders; and local backup export.
What PantryGrid Does Not Do
PantryGrid does not determine whether food is safe to eat, diagnose spoilage, provide allergy, nutrition, storage, thawing or cooking advice, or guarantee retailer pricing or availability.
Local-First Records
The current app stores user-entered records locally on the device. There is no PantryGrid login, PantryGrid cloud account or E Stream Media backend for food records. Exported files are controlled by you.
Updating From GroceryAI
The PantryGrid update keeps GroceryAI receipt history on the device and converts eligible receipt-item records into editable PantryGrid records. If you need help with an update, include the app version or build shown in the app.
Purchases and Restore Purchases
PantryGrid Pro purchases and Restore Purchases are handled by Apple StoreKit on iOS. Use Restore Purchases in the app when you previously purchased with the same Apple Account.
Contact Support
Email admin@estreamedia.my. Include PantryGrid, the app version or build if visible, device model, iOS version, a short issue description, and whether it concerns local records, export, PantryGrid Pro, Restore Purchases, or a legal link. Do not email sensitive household information unless it is necessary to explain the issue.